TrustBoost

Customer trust, made measurable

Better reviews begin with better listening.

Collect genuine feedback, uncover service issues early, and turn every response into stronger customer experiences and better reviews.

Free local competitor benchmark · No card required

Improve the experience. Improve the outcome.

Reduce the causes of poor reviews. Earn more positive reviews.

TrustBoost helps you ask customers fairly for genuine feedback, catch recurring problems earlier, and act on what people tell you. Better customer experiences can mean fewer poor reviews and more positive ones over time.

Fewer avoidable poor reviewsSpot issues and service gaps before they become patterns.
More genuine positive reviewsMake reviewing simple after consistently better experiences.
GGoogle reviews★★★★★
fFacebook reviews★★★★★

Illustrative example — not a TrustBoost rating or customer testimonial. TrustBoost does not guarantee ratings or suppress genuine negative feedback.

Illustration of a review request becoming five-star public feedback

A complete feedback loop

Everything you need to earn trust at scale.

Meet customers where they are

Send thoughtful review requests by SMS and email, with consent and opt-outs built in.

Protect every tenant

Organisation-scoped data and database-enforced security keep businesses isolated.

See the story in feedback

Track ratings, channel performance and trends from one useful dashboard.

Monthly insight, written for you

Receive concise AI summaries with themes, wins and clear next actions.

A focused alternative

Review management without the oversized marketing suite.

TrustBoost concentrates on customer feedback, automated review requests and clear reporting, with transparent packages for smaller and growing businesses.

Compare TrustBoost with Birdeye
  • Published package pricing
  • 14-day self-service trial
  • Email and SMS requests
  • Local competitor intelligence

Built for busy local service teams

Review growth for garages and MOT centres.

Turn completed jobs into consistent feedback, spot service issues early and see how nearby garages compare—without adding another daily admin task.

See TrustBoost for garages
DONE-FOR-YOU STARTWe help launch your first campaignBranding, customer import, review links and first-send checks included.

Simple, predictable pricing

Choose the package that fits your customer volume.

Start with a 14-day free trial. A payment method is required, and you can cancel before the trial ends.

Fixed GBP prices; taxes may apply based on billing details.

Starter

For smaller businesses building a consistent review habit.

£49/month, excluding applicable taxes

Start 14-day free trial
  • 100 contacted each month
  • 150 emails each month
  • 100 SMS each month
  • 1,000 stored customers
  • 2 team members
  • Competitor intelligence: £29/month add-on
  • Custom email branding
  • Google and Facebook review links
  • Monthly AI insight report

Scale

For larger businesses with higher monthly volumes.

£199/month, excluding applicable taxes

Start 14-day free trial
  • 1,500 contacted each month
  • 2,250 emails each month
  • 1,500 SMS each month
  • 50,000 stored customers
  • 15 team members
  • Competitor intelligence included
  • Custom email branding
  • Google and Facebook review links
  • Monthly AI insight report

Enterprise

Need more volume or a tailored rollout?

Talk to us about custom sending allowances, larger teams, priority onboarding and bespoke support.

Contact us for a quote

What happens at the limit? We warn account owners as usage reaches 80% and 90%. Sending pauses safely at 100% until the allowance resets or the package is upgraded.

Can I change package? Yes. Upgrades can take effect immediately, while downgrades take effect from the next billing period.