TrustBoost

How TrustBoost works

Turn customer feedback into better experiences—and better reviews.

TrustBoost gives your team a repeatable way to listen, learn and improve while making it easy for customers to share genuine experiences.

Start your 7-day trial →Sign in
Invite→Listen→Improve the experience. Improve the outcome.→Grow trust
01

Setup in minutes

Set up your business and review journey

Create your organisation, add your business details, and choose the customer experiences you want to measure.

TrustBoost
1Business detailsReady
2Review journeyReady
02

Email + SMS

Invite customers fairly

Send thoughtful requests by email or SMS after a genuine customer experience, with consent and opt-outs built in.

TrustBoost

Hi Alex, how was your recent experience?

Reply STOP to opt out
✓
03

One clear journey

Collect genuine feedback

Give every customer a simple opportunity to share what went well and what could improve—without pressure or selective solicitation.

04

Practical insight

Act before issues become patterns

See recurring themes, service gaps and team wins, then use the feedback to improve the next experience.

TrustBoost AI
Response time12
Friendly service9
05

Measure progress

Track stronger review outcomes

Monitor ratings, response rates and channel trends with concise AI-assisted summaries.

TrustBoost
Rating4.8★★★★★
Response72%↑ 8%

Responsible by design

Better reviews should come from better experiences.

TrustBoost is designed to help businesses request genuine feedback fairly, not hide criticism or manufacture ratings.

  • No paid or incentivised reviews
  • No suppression of genuine negative feedback
  • No selective solicitation of positive reviews

Start listening

Build a stronger feedback loop today.

Set up TrustBoost and start turning genuine customer insight into practical improvements.

Start your 7-day trial →